MaxWell Clinic
HIPAA-compliant EMR integrations for a Nashville healthcare clinic
Designed and built HIPAA-compliant integrations around the clinic’s electronic medical record, replacing manual workflows with reliable serverless automation.
HIPAA-Grade Clinical Automation
HIPAA-compliant infrastructure supporting real clinical operations
Overview
The clinic relied on manual processes around its EMR for onboarding, follow-ups, and patient communication. Staff were repeatedly checking record states, sending reminders, and coordinating next steps.
I worked directly with management to turn these bottlenecks into automated workflows built on the EMR’s webhook and API capabilities.
What Was Built
- Webhook-driven integrations reacting to EMR events
- Automated patient onboarding to reduce front-desk workload
- Reminder workflows for incomplete pre-appointment tasks
- Status-based triggers to drive next-step actions
- Patient notifications for labs, messages, and updates
- Scheduled checks to catch incomplete workflows before appointments
- Serverless infrastructure with full infrastructure as code
In total, five core workflows replaced repeated manual follow-up.
Key Decisions
Serverless architecture
Chose serverless functions and managed infrastructure to minimize operational overhead. The system could deploy cleanly, run without ongoing maintenance, and be handed off easily.
Compliance as a constraint
Designed the system around HIPAA requirements from the start.
- Wrote compliance documentation
- Performed technical risk assessment responsibilities
- Managed access and reviewed systems for vulnerabilities
- Ensured appropriate handling and storage of protected health information
Working within a legacy EMR
Built around the constraints of an existing EMR.
Mapped clinic needs to what the webhook system and API could support, avoiding additional manual work.
Engineering Approach
- Event-driven and scheduled workflows using serverless functions
- Managed databases to reduce operational risk
- Infrastructure as code for reproducibility and handoff
- Clear system documentation for maintainability
- Production ownership, including security and access management
The system was designed to run reliably in the background.
Role
- Sole developer
- Owned architecture, implementation, deployment, and maintenance
- Worked directly with management to define workflows
- Translated operational problems into working systems
- Led technical implementation of HIPAA-compliant decisions
Result
Replaced several manual clinic processes with automation, saving tens of staff hours per week.
Delivered a stable, compliant operational layer around the EMR that could be handed off and maintained without ongoing engineering overhead.